Privacy Policy

Who is responsible

Isentró Kft., Hungary, acts as the controller for personal data processed via this corporate website. Our contact details are listed below. This notice applies to website visitors, inquiry submitters, and business contacts. RunHarvester, MealWings, and DietWings maintain separate product notices; this policy does not supersede them.

Data we receive

Upon contacting us, we collect your name, email address, message, and any project or service interests you elect to share. Email or WhatsApp communications may also contain your contact details and their contents. Do not transmit passwords, payment information, or sensitive personal data via the enquiry form.

When the site is requested, hosting and security systems may process IP address, request time, requested URL, browser or device information and error records. These records help deliver the website and investigate faults or misuse.

Purposes and legal bases

We utilize enquiries to reply, clarify requirements, and discuss potential engagements. Where your request involves entering a contract with us, the legal basis is actions taken at your request prior to contract formation, pursuant to GDPR Article 6(1)(b). For general business correspondence and enquiries made on behalf of an organization, we rely on our legitimate interest in responding to requests and maintaining business relationships, under Article 6(1)(f).

Website delivery, troubleshooting, and misuse prevention rely on our legitimate interest in maintaining a reliable, secure website, under Article 6(1)(f). Records mandated by law are processed under Article 6(1)(c). Optional analytics processing relies on your consent under Article 6(1)(a). Submitting an enquiry does not constitute subscription to marketing communications.

General Data Protection Regulation (GDPR)

Cookies and your choices

Language preferences may be stored in the NEXT_LOCALE cookie. Optional analytics selections are stored in your browser under isentro.analytics-consent.v1 for a maximum of 180 days. These preferences facilitate the retention of your choices; the contact form does not persist its contents in browser storage.

If Google Analytics is configured, it initializes only after you select "Allow analytics". It may process page visits, device and browser information, approximate location, and identifiers stored in cookies such as _ga and _ga_*. Declining analytics preserves site usability. You may modify your selection via "Privacy settings" at the site footer; withdrawal halts further analytics loading and removes accessible analytics cookies. You may also clear or block cookies through your browser settings.

Recipients and service providers

Access to enquiry information is restricted to personnel requiring it for their duties. Hosting, CMS, email, and security providers may process information to operate the site and manage correspondence. When enabled with consent, Google Analytics processes visitor information. We do not sell personal data. Information may be disclosed where legally required or necessary to establish, exercise, or defend legal claims.

External links to products, email, and WhatsApp services direct you to platforms with their own privacy notices; these services receive information upon your usage.

International processing

Certain external providers, including Google services, may process information outside the European Economic Area. Where a transfer is subject to GDPR, an applicable adequacy decision, or appropriate safeguards such as standard contractual clauses must support it. Contact us for details regarding safeguards relevant to your data.

How long data is kept

Enquiry information is retained for the duration necessary to address the request and manage the resulting business relationship. If work commences, relevant information becomes part of project or contractual records. Legal obligations, applicable limitation periods, and the necessity to resolve disputes determine any extended retention. Data no longer serving these purposes shall be deleted or anonymized.

Technical records are retained for the period required for operations, troubleshooting, and security investigations. Analytics retention depends on configured Google Analytics settings; contact us for the current period. Browser preference storage persists as described above or until cleared by you.

Your rights

Subject to GDPR conditions, you may request access to your data, correction, erasure, restriction, and portability. You may object to processing based on legitimate interests by explaining your particular situation. If processing relies on consent, you may withdraw it at any time without affecting prior lawful processing.

Submit requests to the email below. We may request proportionate information to verify your identity. We typically respond within one month; where GDPR permits an extension, we will explain the reason and timing. You may lodge a complaint with the NAIH or the supervisory authority in the country where you reside, work, or believe an infringement occurred, and seek a judicial remedy.

Hungarian data protection authority (NAIH)

Security and automated decisions

We employ appropriate access controls and organizational measures to safeguard information. No online transmission is entirely risk-free; avoid including unnecessary confidential data in your message. This corporate website does not utilize enquiry data for decisions based solely on automated processing that have legal or similarly significant effects.

Providing data and scope

Contact details and a message are required to address an enquiry; without them, we may be unable to respond. Visiting the public site does not necessitate an account. This website is intended for business and product information and is not directed at children. If you believe a child has provided personal data, contact us.

Changes and contact

We update this notice when the website or its processing activities change. The date above identifies the current version. For inquiries, rights requests, or details regarding recipients, retention, and transfer safeguards, contact Isentró Kft. using the details below.